[freeside] Customer Add Error: Illegal of empty (numeric) domsvc

[Mario Zuppini]

Ok, after stumbling across a few problems, i opted to restart the
freeside install 
for 2nd time, following everything in to par in the docs/admin.html
file, until you
get to the section where you just completed adding your new customer.

You get taken to a Customer View Screen and order this 'domain
definition' package 
you were asked to create, still all is fine until the next point.

Which is : From the Package View screen of the newly created package,
choose (Add) to add the customer's service for this new package. 
Add your own domain. 

Below I have included a copy of the Package View screen, and i for the
life of me have no
idea where tihs 'ADD' or how to get to an 'ADD' to do what it says.

----------------------------------------------------------------
Package View 

View this customer (#1) | Main Menu

Package information (suspend) (cancel) (edit dates)Package number 1 
Package Domain Definition 
Comment Domain Definition 
Setup date (Not setup) 
Next bill date   
Order taker freeside 
 

Service Information(Provision) domain definition 
Choose (View/Edit) to view or edit an existing service
Choose (Provision) to setup a new service
----------------------------------------------------------------

Thanks for your help

Mario,.


-----Original Message-----
From: ivan [mailto:ivan at 420.am] 
Sent: Wednesday, 24 April 2002 12:12 PM
To: ivan-freeside at sisd.com
Subject: Re: [freeside] Customer Add Error: Illegal of empty (numeric)
domsvc


> 21 <http://203.34.142.9/aspdocs/edit/part_svc.cgi?21> 	 Domain
> <http://203.34.142.9/aspdocs/edit/part_svc.cgi?21> 	 svc_domain
> domain	 Fixed 	cybersol.com.au	
>

It looks like you've added a service definition for a domain, but not
actually provisioned one.  Also, you probably don't want to set domain
to be a fixed value in the service definition - I doubt all your
provisioned domain services should have the same domain. 

Follow all steps in httemplate/docs/admin.html.

On Wed, Apr 24, 2002 at 12:05:57PM +1000, Mario Zuppini wrote:
> After once again going through the mailing lists cant find help so 
> i'll try this..
>  
> Have finally come around to installing Freeside 1.4.0pre11 and trying 
> to install the first customer just as a test, with all the fields 
> completed im getting the following error..
>  
> Error: Illegal or empty (numeric) domsvc:
>  
> Now this is the package that im using for the customer, $1 Hour.
>  
> Service	 Table	 Field	 Modifier	
> 1 <http://203.34.142.9/aspdocs/edit/part_svc.cgi?1> 	 $1
> <http://203.34.142.9/aspdocs/edit/part_svc.cgi?1> Hour
svc_acct
> username	 Default 		
> _password	 Default 		
> popnum	 Default 		
> uid	 Default 		
> dir	 Default 		
> slipip	 Fixed 	0.0.0.0	
> seconds	 Fixed 	180000	
> domsvc	 Fixed 	
>  
> Now im not sure about the *domsvc* bit at the end for the package so 
> i've set it to fixed going off the error message i thought i have to 
> set a number to this but it has a drop down box that is empty. As I 
> was getting another error before I had it set to anything about 
> Illegal or error (number) domsvc..I added this package to help out 
> with the domsvc as they seem linked.
>  
> 21 <http://203.34.142.9/aspdocs/edit/part_svc.cgi?21> 	 Domain
> <http://203.34.142.9/aspdocs/edit/part_svc.cgi?21> 	 svc_domain
> domain	 Fixed 	cybersol.com.au	
>  
> Now after still having done this, im getting the error above when i 
> try to add a user. Sorry if this is not enough information please just

> reply back asking for details and i'll hand them over..
>  
> Machine : i386
> OS : Debian 2.2
> Radius : IC-Radius 0.18.1
> Freeside v1.4.0pre11
> Perl v5.6.1
> Server version: Apache/1.3.23 (Unix) Debian GNU/Linux (apache is 
> running as the freeside user)
>  
> Please feel free to contact us with any further queries.
>  
> Thank You
>  
> Mario Zuppini
> Systems Administrator
>  
> Total Cybersolutions
> www.cybersol.com.au <http://www.cybersol.com.au/>
>  
> PO BOX 2081
> Windsor QLD 4030
> Australia
> Phone : +617-3861-0882
> Fax: +617-3861-0884
> sysadmin at cybersol.com.au
>  
>  

-- 
_ivan