[freeside] Adding New customer
ivan at 420.am
Fri May 19 01:05:34 PDT 2000
On Fri, May 19, 2000 at 04:56:58PM +1200, Colin Chan wrote:
> Still no luck, I can reorder the packages manually in mysql by changing
> the pkgpart number, this in turn will still list the first 13 packages
> according to the pkgpart number and no more than 13 packages in the add
> new customer menu.
Since the pkgpart is referred to in the pkg_svc table, to connect package
definitions to service definitions, when you manually change the pkgparts,
you're also effectively changing which services are included in the
There's nothing magical about the "first 13 packages".
> It should however list at least 15, the remaining 4 are domain packages.
I'm guessing you misunderstand which packages appear in this list.
> I attempted to add a customer without a message, but encounter and
> error which says that you must assign a package to the customer.
Do you mean that you attempted to add a customer without a package?
That's not an error condition. Please report the exact error message,
with cut and paste.
> ivan wrote:
> > On Thu, May 18, 2000 at 06:50:01PM +1200, Colin Chan wrote:
> > > Hi,
> > >
> > > The list of packages shown in the drop down list at the bottom of the add new
> > > customer web interface only shows 13 of our 19 packages. Is there a limit on
> > > this drop down list?
> > No, there isn't a limit on the drop-down.
> > Currently this list only shows packages that contain a single service with
> > with table `svc_acct' in the service definition.
> > > We can however see the other packages in the order/cancel option for existing
> > > customers.
> > That's correct.
> > > But this becomes a problem with new customers as we cannot allocate the
> > > unlisted packages to them, and we are restricted to allocate a package to a
> > > new customer.
> > You can create a new customer without ordering any packages, then use the
> > `order/cancel' option.
> > hth
> > --
> > meow
> > _ivan
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