[freeside] New Customer Problems

[colinc]

ivan wrote:

> It's complaining because you tried to enter an account with a blank shell.
> If you want to allow that, you need a blank line in the shells file.  If
> you didn't want to do that, you need to edit your service definition
> appropriately.
>
> I don't have enough information to diagnose your browse/search problem.
> Perhaps you're misunderstanding which tables each option searches?

I have now managed to enter in the customer detail in successfully, but the browse
options still exists

For example, clicking on browse customers (by last name) will give me an error

    Error processing your request
    Your request could not be processed because of the following error:

    No matching customers found!

This happens with almost all the browse options except for packages (by package
number) which will display packages ordered by the customer.
The seacrh options produces an error, eg searching by last name, although there are
customer details in the database.


Another question, is it necessary to setup the sevice definition?

Cheers. Colin

>
>
> On Tue, Feb 01, 2000 at 12:59:11PM +1100, colinc wrote:
> > Hello,
> >
> > I seem to be having problems relating to the web interface of freeside. When I
> > attempt to add a customer after enter all the details I get the following
> > error message:
> >
> > Error: Illegal shell `';
> > /usr/local/etc/freeside//conf.DBI:mysql:freeside/shells contains: /bin/csh
> > /bin/sh
> >
> > The shells file does indeed contain both the line
> >     /bin/csh
> >     /bin/sh
> >
> > however, I'm not quite sure what it's complaining about.
> >
> > Anyway, another problem is choosing any of the browse options, I have
> > customers (manually entered) in the mysql database but it continues to say
> > that there are no matching customer, same error occurs when i do a search for
> > a customer that is already in the database.
> >
> > Any suggestion would be appreciated, thanks.
> >
> > Colin.
> >
>
> --
> _ivan