[freeside] Performance issues

[Kristian Hoffmann]

Our server is running in full production mode.  The only setbacks I've had
were due to malformed data imported from our previous billing system.
Other than that, it's great.  As I've mentioned before, we have PAM
authenticating for mail/ftp and a patched ascend radius both
authenticating directly from the freeside database. 

As far as getting freeside to work in the first place, if you follow the
instructions exactly, it will work (99% of the time).  From watching the
list, I've noticed most problems were because of old versions of
mod_perl/apache, perl, and the required perl modules.  


-Kristian

 On Sat, 2 Oct 1999, Kirk Moore wrote:

> We love to be able to join in this conversation. To date, following the
> directions and all relevant information. We have not yet gotten anywhere
> near a running system. We ask questions and are given cryptic answers. We
> would love to document what it takes to run this software, as to help
> others. If any would like to look around our system and see what you see....
> Let me know... Would love to get it up and running... hand billing customers
> is a pain...... :)
> 
> --
> Kirk Moore
> Renton, Washington
> 
> Black holes are created when God divides by zero!
> ----- Original Message -----
> From: Kristian Hoffmann <khoff at ns2.pc-intouch.com>
> To: <ivan-freeside at sisd.com>
> Sent: Saturday, October 02, 1999 2:55 PM
> Subject: Re: [freeside] Performance issues
> 
> 
> > We run freeside on a PII Celeron 300.  It generally takes 5-10 seconds for
> > any sort of query or a new customer screen to come up.  If you watch top
> > when you do the query, you can see perl taking up 90-95% of the cpu time.
> > It's a bit scary to watch, but I guess it's expected when it's running
> > through as much perl script as it does.
> >
> > -Kristian
> >
> > On Sat, 2 Oct 1999, dk smith wrote:
> >
> > > We are currently using freeside on a Pentium Pro with 200 MHz running
> > > FreeBSD. We also tried it on a 4 processor SMP SPARC-Linux varietal. We
> see
> > > a delay of approximately 17-19 seconds for the "New Customer" screen to
> > > come up on both machines.
> > >
> > > Do we need to throw more hardware computing power at this beast or do
> some
> > > methods exist to tune the system to get better performance?
> > >
> > > I would appreciate any shared experiences. Please post to list unless
> you'd
> > > prefer me to summarize back to the list.
> > >
> > > Thanks,
> > > dk
> > > --
> > > dks at spies.com   |   Perception is nine tenths of the law.
> > >
> >
> 
>