Problems adding new user - Error: Illegal shell

iPass ipass at badger1.net
Sun May 16 19:29:21 PDT 1999


Hello Ivan,

Sunday, May 16, 1999, 4:47:56 PM, you wrote:

IK> I answered these same questions from you in your previous mail at
IK> <http://www.sisd.com/freeside/list-archive/msg00585.html>.  If my
IK> responses were unclear, perhaps someone else on the list can clarify?

IK> On Sat, May 15, 1999 at 09:57:13PM -0700, Perry J. Blalock wrote:
>> Why do I get the following error(s) after attempting to add a new user:
>>
>>       If I select "e-mail invoice" on the new user form, freeside gives me the
>> following error - and the email account *is* on the local machine with
>> freeside:
>>
>>       "Error: Unknown local account (specified literally)"

IK> You probably put a (local) email address in for email invoices.  Freeside
IK> stores these as references to the database records, so (for example) they
IK> follow username changes.

IK> I'm guessing you put in the email address that you were creating, and got
IK> that error because it didn't exist yet.  Sounds like a buglet to me.  I'll
IK> try to fix that soon; in the meantime you can add the invoicing email
IK> address afterwords.

>>       If I select "Postal mail invoice, I get the following error from freeside -
>> and yes, I *do* have a legal shell defined in /conf/shells:
>>
>>       "Error: Illegal shell"

IK> I don't think this is related to postal mail invoicing, just that the
IK> above error message was first.

IK> Possibly, you didn't set a default or a fixed shell for the service (in
IK> the package) that you're ordering.  Go to the 'View/Edit service
IK> definitions' in the Administration section of the web interface, and edit
IK> the service definition.  As it says on the edit page, "all service
IK> definitions should have a default or fixed shell that is present in the
IK> shells configuration file".

IK> Or, perhaps you didn't add that shell to the shells configuration file.

IK> --
IK> Ivan Kohler <ivan at sisd.com> - finger for PGP key - <moc.dsis at navi> Relhok Navi
IK> Open-source billing and administration for ISPs - http://www.sisd.com/freeside
IK> 20 4,16 * * * saytime # please don't be surprised if you find me dreaming too


Yes, but I get the following after new user input -

Software error:
Not running uid freeside! at /usr/local/httpd-php/htdocs/freeside/view/cust_main.cgi line 103
Please send mail to this site's webmaster for help.


Best regards,
 iPass                            mailto:ipass at badger1.net





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