What am I missing?

Kristian Hoffmann khoff at pc-intouch.com
Thu Apr 15 15:03:06 PDT 1999


That's it!  Thank your very much.  I knew it was something simple I missed along the way.

-Kristian

> 
> I was having this problem as well, but it didn't have anything to do with
> the software install.  In my case, I had added an Agent, but I had not
> added any packages to that agent.
> 
> Click on 'Agent Types' from the home page, then find the 'Agent Type' which
> you are using for a certain 'Agent'.  You can add or delete packages to
> that group which you then assign to an agent.
> 
> Each "Agent" can have a different group of packages associated with them.
> While not obvious at first, this is really a nice option to have, it's just
> a bit obscure when you first run into it.
> 
> I hope that this helps solve your problem.
> 
> thanks
> scott
> 
> 
> 
> At 10:27 PM -0700 4/14/99, Kristian Hoffmann wrote:
> >I've recently installed freeside v1.2.1 and have run into the same problem
> >that I have with previous versions.  I figured I must be missing a step
> >here but I can't seem to figure out what it is.  Anyway, when I goto order
> >a package for a customer, the order list comes up empty.  Now what I mean
> >by that is i get "Add/Edit Packages" and an "Order" button bellow, but
> >nothing in between.  I did setup two different services (Additional e-mail
> >and dialup account) and three different packages for monthly and annual
> >pricing but I still come up with nothing to order from.  I also went
> >through the other steps like tax, agent_type, agents, and all the others
> >in the administrative section.  If anyone could help me out I would really
> >appreciate it.
> >
> 
> -------------------------------------------------------------------
>  Scott Nelson - President / Network Admin - Ultima Networks
>  >>> scott at ultimanet.com >>> http://www.ultimanet.com >>>
>       (888) 600-8665 << (831) 771-1230 << (831) 771-1473 fax
> 
> 
> 



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