What am I missing?
Kristian Hoffmann
khoff at pc-intouch.com
Thu Apr 15 15:03:06 PDT 1999
That's it! Thank your very much. I knew it was something simple I missed along the way.
-Kristian
>
> I was having this problem as well, but it didn't have anything to do with
> the software install. In my case, I had added an Agent, but I had not
> added any packages to that agent.
>
> Click on 'Agent Types' from the home page, then find the 'Agent Type' which
> you are using for a certain 'Agent'. You can add or delete packages to
> that group which you then assign to an agent.
>
> Each "Agent" can have a different group of packages associated with them.
> While not obvious at first, this is really a nice option to have, it's just
> a bit obscure when you first run into it.
>
> I hope that this helps solve your problem.
>
> thanks
> scott
>
>
>
> At 10:27 PM -0700 4/14/99, Kristian Hoffmann wrote:
> >I've recently installed freeside v1.2.1 and have run into the same problem
> >that I have with previous versions. I figured I must be missing a step
> >here but I can't seem to figure out what it is. Anyway, when I goto order
> >a package for a customer, the order list comes up empty. Now what I mean
> >by that is i get "Add/Edit Packages" and an "Order" button bellow, but
> >nothing in between. I did setup two different services (Additional e-mail
> >and dialup account) and three different packages for monthly and annual
> >pricing but I still come up with nothing to order from. I also went
> >through the other steps like tax, agent_type, agents, and all the others
> >in the administrative section. If anyone could help me out I would really
> >appreciate it.
> >
>
> -------------------------------------------------------------------
> Scott Nelson - President / Network Admin - Ultima Networks
> >>> scott at ultimanet.com >>> http://www.ultimanet.com >>>
> (888) 600-8665 << (831) 771-1230 << (831) 771-1473 fax
>
>
>
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