[freeside-users] Self-Service Set-up and Forgot Password

Syndeo Patel syndeonetwork at gmail.com
Mon May 22 09:52:23 PDT 2017


John,

I was able to use Forgot Password and sent Reset link by following your
direction. But when I try to login in Self-service, keep getting error -
'Domain gmail.com not found'. I have tried with diff users/emails and still
getting relative error. 'Domain not found'.

Thank you for your help!.
Tushar


On Mon, May 22, 2017 at 10:26 AM, John Wilson <johnwilson1969 at gmail.com>
wrote:

> You need to configure the portal login service
>
> Then when you create your package set 'Quan` to 1 on portal login and make
> sure its set to the 'Primary'
>
>

> on, May 22, 2017 at 10:13 AM Syndeo Patel <yndeonetwork at gmail.com
> <syndeonetwork at gmail.com>> wrote:
>
>> Hello,
>>
>> I have Freeside version 4.1. at time of creating customers there is no
>> option to set Password. Need help setting customer where they can login to
>> Self-service module and review their account.
>>
>> Also, at time of performing -'Forgot Password' steps, it gives error
>> 'Domain name not found'. i have set to allow all domain to access
>> Self-Service.
>>
>> I have compare setting with Freeside's demo and not able to figure out
>> how to use  Selt-Service module.
>>
>> Attached Self-service setting screenshot.
>>
>> Thank you,
>> Tushar
>>
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>> freeside-users at freeside.biz
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>>
>
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