[freeside-users] Payment batches not working in freeside 4.1

[Amitay Isaacs]

Thanks again.  That fixed it. :-)

Amitay.

On Sun, Apr 2, 2017 at 2:54 PM, Erreu Gedmon <eg at keyway.net> wrote:

> Instead of "(Deprecated) Customer payment type (payby:CARD)" you could try
> "Customer has automatic payment information; Has automatic payment info:
> CARD"
>
> Erreu Gedmon
>
> --
> "You see persons and things not as they are but as you are."
>         -- Anthony De Mello
>
> On 04/01/2017 09:25 PM, Amitay Isaacs wrote:
>
> Hi,
>
> Thanks for the pointers.
>
> freeside-daily was run without any options.  However, after enabling debug
> option (-v), it became clear why the payment batches were not created.
> Here's is an excerpt of output from freeside-daily -v:
>
> ----------------------------
>  [FS::cust_main::Billing] due_cust_event called with options stage:
> collect, check_freq: 1d, time: 1490967001, debug: 1
>   6 total possible cust events found in initial search
>   0 cust events left satisfying conditions
>     invalid conditions not eliminated with condition_sql:
>       cust_bill_has_noauto: 1
>       payby: 6
> ----------------------------
>
> There are 2 invalid conditions listed.
>
> cust_bill_has_noauto:
>
>    This relates to part_pkg table having no_auto empty.  (ut_flag()
> definition treats NULL same as 'Y')
>    Do I need to update the relevant part_pkg entries with no_auto='N'?
>
> payby:
>
>    I don't understand this invalid condition.  Probably relates to the
> billing event below.
>
> The log made it clear that none of the billing events were getting
> triggered.  Adding payments to payment batches is the first event.
>
> Here's the definition of 1st billing event:
> ------------------------------------------------------------
> -------------------------------
> #   Event           Type      Check freq.
> 1  Batch Card    Invoice       daily
>
> Conditions
>   Don't run this event again after it has completed successfully
>   Customer Balance (Balance over:0)
>   Amount owed on specific invoice (Amount owed over:0)
>   (Deprecated) Customer payment type (payby:CARD)
>   Invoice eligible for automatic collection
>
> Action
>   Add card or check to a pending batch
> ------------------------------------------------------------
> -------------------------------
>
> The condition "Customer payment type" is deprecated in 4.1.  This
> definitely worked in 3.4.
> What's the equivalent option in 4.1?
>
> Also, are there default billing events for 4.1?
>
> Amitay.
>
>
> On Thu, Mar 30, 2017 at 4:45 AM, Erreu Gedmon <eg at keyway.net> wrote:
>
>> What switches are you using with freeside-daily? If you are using -p you
>> will need to remove it:
>>     man freeside-daily
>>          -p: Deprecated, will produce a fatal error (formerly was: Only
>> process customers with the specified payby (CARD, DCRD, CHEK, DCHK, BILL,
>> COMP, LECB))
>>
>
>> Do payment batches work when you execute them manually with Tools,
>> Billing, Process payment batches?
>>
>> Also, after enabling Configuration, Settings, event_log_level, debug and
>> executing freeside-daily are there any related errors in: Reports, Logs,
>> System Log
>> Reports, Logs, Billing Events
>> /var/log/apache2/error.log
>> /var/log/apache2/access.log
>> /var/log/messages
>> /usr/local/etc/freeside/*log*
>> /var/log/syslog
>> /var/log/postgresql/*log
>> /var/spool/mail (or wherever cron emails errors to)
>>
>> Erreu Gedmon
>>
>> --
>> "You see persons and things not as they are but as you are."
>>         -- Anthony De Mello
>>
>> On 03/29/2017 02:07 AM, Amitay Isaacs wrote:
>>
>> Hi,
>>
>> Ever since the upgrade to 4.1, payment batches feature does not seem to
>> be working.  I have verified that in the settings for "Payment batching"
>> "batch-enable_payby" and "batch-default_format" are configured.
>>
>> Also, freeside-daily script has been running every day for more than a
>> week now.  However, I don't see any new payment batches being created.
>>
>> After the upgrade to 4.1, I did notice the following warning message.
>>
>>   FS::part_event::Condition::payby is disabled; skipping
>>
>> Is this related to why payment batches are not working?  If yes, how do
>> I fix it?  If not, is there any additional settings required to enable
>> payment batches in 4.1?
>>
>> Thanks.
>>
>> Amitay.
>>
>>
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