[freeside-users] Auto-suspend unsuspend loop

Daniel Feliciano Branco daniel at bluetopia.biz
Tue May 11 17:16:35 PDT 2010


 I've found the problem, I do the some provisioning manually and one of my
fake exports where pointing to an old disabled server and failed.
 After fixing the export the suspend loop ended.


On Mon, 10 May 2010 13:25:11 +0100, Daniel Feliciano Branco
<daniel at bluetopia.biz> wrote:
> Hi,
>  I've been using freeside 1.7.4rc2, installed from the freeside .deb
> repos, on a up to-date debian 5 since it was release without any
> But when I've tried to add a new service definition it hanged on the
> javascript progress bar without adding the service.
>  To try to solve the issue I've then moved to a more stable release and
> installed a new and updated debian 5, .deb packages from freeside debian
> install, installed 1.7.4 from source and migrated the confs and db to
> that solved the issue, but led to a new one, when I try to unsuspend a
> costumer package, the refreshed page lists it as active, but if I bill
> or refresh the page it's listed suspend again.
>  To try to solve the issue, I saw a new conf option
> "cust_pkg-show_autosuspend" on the 1.9.3 release, so I did a new debian
> freeside 1.9.3 from source install, copied and migrated the confs/db and
> looks good, but the auto-suspend unsuspend loop remains. Now I have a
> "Change History" that lists "job queue" auto suspending the packages 2
> seconds after I unsuspended it.
>  I don't think it's a bug, but probably some configuration issue on my
> part, or some thing that got lost on the migration. What puzzles me is
> if I go back to my 1.7.4rc2 install, the unsuspend works as expected.
> any one point me to where search for a solution? Thanks in advance.
>  I'm sorry for the list of problems, if it was a list of "it worked
> it would much longer and repetitive. ;-)
>  Thanks again
> Daniel Feliciano Branco
> Bluetopia Open Source Solutions
> http://bluetopia.biz/
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