[freeside-users] Login to RT from freeside - login required

Ivan Kohler ivan at freeside.biz
Sun Dec 26 13:55:58 PST 2010


For the record: this can be fixed by editing 
/opt/rt3/etc/RT_SiteConfig.pm and ensuring that $RT::URI::freeside::URL 
is set to the same hostname that is used to access the interface.

-- 
_ivan


On Fri, Dec 03, 2010 at 11:50:43PM -0500, Zak Wolfinger wrote:
> We have the same behavior on our installation.  I believe it's do the 
> fact that when switching from freeside to RT, the url changes from the 
> hostname (freeside.ourdomain.com) to the IP address of the server.  We 
> would love to have this corrected as well.
> 
> Thank you,
> 
> 
> 
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> On Dec 3, 2010, at 8:45 PM, Ivan Kohler wrote:
> 
> > On Sat, Nov 27, 2010 at 07:39:33AM -0500, Gilbert Rebeiro wrote:
> >> Hi,
> >> 
> >> We are running freeside v2.1.1 and rt 3.8.8.
> >> 
> >> When we click on Ticketing Main, we are presented with a login -
> >> promting for username and password.
> >> We can then enter a valid username or password or click login and
> >> then we are presented with the RT main screen.
> >> Is there a way to bypass this login screen and go directly to the RT
> >> Main screen from freeside?
> > 
> > WFM - I've never seen this behavior.
> > 
> > -- 
> > _ivan
> > _______________________________________________
> > freeside-users mailing list
> > freeside-users at freeside.biz
> > http://420.am/cgi-bin/mailman/listinfo/freeside-users
> 

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