[freeside-users] Integrated RT Installation Woes

[Muiz Motani]

I know it is bad form to reply to your own post, but unfortunately the
formatting on my OP was messed up, making it hard to read. Here it is
again:

I am trying to install Freeside 1.7.3 on CentOS with Postgres 8.1.11-1.
I have installed freeside itself successfully under the freeside user. I
am following the instructions in the wiki at
http://www.freeside.biz/mediawiki/index.php/Freeside:1.7:Documentation:RT_Installation to install RT. The "make create-rt" step returns the following errors: 

rt/sbin/rt-setup-database --dba 'freeside' \
	                          -dba-password 'freeside ' \
	                          -action schema \
	 || true
DBI connect('dbname=freeside;host=localhost','freeside',...) failed:
FATAL:  Ident authentication failed for user "freeside" at
rt/sbin/rt-setup-database line 173
Failed to connect to dbi:Pg:dbname=template1;host=localhost as freeside:
FATAL:  Ident authentication failed for user "freeside" at
rt/sbin/rt-setup-database line 173.
rt/sbin/rt-setup-database --action insert_initial \
	&& rt/sbin/rt-setup-database --action insert
--datafile /opt/rt3/etc/initialdata \
	|| true
[Tue May 27 17:36:46 2008] [crit]: Connect Failed FATAL:  Ident
authentication failed for user "freeside"
 at rt/sbin/rt-setup-database line 394
 (/opt/rt3/lib/RT.pm:295)
Connect Failed FATAL:  Ident authentication failed for user "freeside"
 at rt/sbin/rt-setup-database line 394
perl -p -i -e "\
	  s'%%%RT_DOMAIN%%%'webnetglobal.net'g;\
	  s'%%%RT_TIMEZONE%%%'US/Pacific'g;\
	  s'%%%FREESIDE_URL%%%'"http://192.168.140.25:8080"'g;\


I am running this as root. I have checked the password for the freeside
user in Postgres and confirmed that the password setting in
rt/etc/RT_Config.pm is correct. I have also followed the advice in the
wiki to edit pg_hba.conf settings for local authentication. 

None of this has seemed to work to solve the problem I would really
appreciate some help with this. 

Any Ideas? 

Regards, 

Muiz Motani