[freeside-users] Having an installation problem

[Dominique Jeannerod]

I used the doc !
http://www.sisd.com/mediawiki/index.php/Freeside:1.7:Documentation:RT_Instal
lation
 

-----Message d'origine-----
De : freeside-users-bounces at sisd.com
[mailto:freeside-users-bounces at sisd.com] De la part de Steven Ball
Envoyé : vendredi 16 mars 2007 10:02
À : Freeside users mailing list
Objet : Re: [freeside-users] Having an installation problem


I tried a 'make install-rt', but I guess this does not do the trick.   
What method did you follow to get RT setup and happy with Freeside?

Thanks!

-Steve

On Mar 16, 2007, at 2:56 AM, Dominique Jeannerod wrote:

> Yes Steven,
> I had the same a few days ago, and you need to install RT, or at least 
> the RT database.
>
> Regards
>
> Dominique
>
> -----Message d'origine-----
> De : freeside-users-bounces at sisd.com
> [mailto:freeside-users-bounces at sisd.com] De la part de Steven Ball 
> Envoyé : vendredi 16 mars 2007 09:49 À : freeside-users at sisd.com Objet 
> : [freeside-users] Having an installation problem
>
>
> Howdy all,
>
> I've been hacking at this for a little while here, but I seem to have 
> run into a problem I can't solve, so I'm hoping someone would be so 
> kind as to point me in the right direction.
>
> I'm using Freeside 1.7.2, on a Debian 'testing' box with the latest 
> updates installed.
>
> I have everything installed, using apache2, postgres, and all the 
> required perl modules.  Freeside lets me log in, but when I goto 
> 'Configuration->Settings' and click on 'Edit Configuration', I get 
> this
> error:
>
> DBD::Pg::st execute failed: ERROR:  relation "queues" does not exist 
> [for Statement "SELECT id, name FROM queues WHERE disabled = 0"] at / 
> usr/local/share/perl/5.8.8/FS/TicketSystem/RT_External.pm line 241.
>
> I don't see a 'queues' table (I also don't know postgres all that 
> well... )
>
> I kind of have a feeling the RT database stuff didn't get installed.
> Any hints?
>
> Thanks!
>
> -Steve
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