[freeside-users] Account import issues

Jim Cobb jimcobb at ejourney.com
Tue Jul 10 17:06:16 PDT 2007

It would appear that you are missing a comma in a line or two.  This will 
cause not credit card customers data to be moved over one field, causing 
invalid data to be imported to the expiration date field.

Every line of the import should have the exact number of fields.  I'm not 
familiar with OptiGold, but I exported my old billing info into excel, 
manipulated the data easily and saved as a CSV.

I have successfully imported over 2500 customers, 100's with CC billing, 
100's with paper billing, and 1000's with email billing.

A sample of your csv with both not CC users and CC users would help. 
Obviously X out the cc #'s and use bogus address and phone #'s for security 

----- Original Message ----- 
From: "Ryan Ghering" <rghering at gmail.com>
To: <freeside-users at sisd.com>
Sent: Tuesday, July 10, 2007 6:29 PM
Subject: [freeside-users] Account import issues

>I am trying to import data from csv into freeside, however I cannot
> get passed this error
> Expired card (error code expired_card)
> I have left the payinfo and paycvv fields blank as suggested here on
> the list, however this is STILL not working.
> only 20% of our customers used credit card billing, how can I get passed 
> this?
> Also has anyone developed an import script from optigold yet?
> If not what would be the charge to do so?
> Thanks
> Ryan
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