[freeside-users] freeside invoices not printing...URGENT!

[Kajani Kaunda]

Hello,

The freeside-daily utilty bills customers and successfully sends the e-mail invoice. But it does not print the invoice. Re-printing the invoice is giving us the error below. 

System error

      error:  pslatex /usr/local/etc/freeside/cache.DBI:Pg:dbname=freeside/invoice.11.UKtnuTyY.tex failed; see /usr/local/etc/freeside/cache.DBI:Pg:dbname=freeside/invoice.11.UKtnuTyY.log for details?
     
      context:  ...   
            1641:  chdir($dir); 
            1642:   
            1643:  my $sfile = shell_quote $file; 
            1644:   
            1645:  system("pslatex $sfile.tex >/dev/null 2>&1") == 0 
            1646:  or die "pslatex $file.tex failed; see $file.log for details?\n"; 
            1647:  system("pslatex $sfile.tex >/dev/null 2>&1") == 0 
            1648:  or die "pslatex $file.tex failed; see $file.log for details?\n"; 
            1649:   
            ...   
     
      code stack:  /usr/lib/perl5/5.8.0/FS/cust_bill.pm:1645
      /usr/lib/perl5/5.8.0/FS/cust_bill.pm:646
      /usr/lib/perl5/5.8.0/FS/cust_bill.pm:666
      /usr/local/apache/htdocs/freeside/misc/print-invoice.cgi:11
      /usr/local/apache/htdocs/freeside/autohandler:1
     
raw error


pslatex /usr/local/etc/freeside/cache.DBI:Pg:dbname=freeside/invoice.11.UKtnuTyY.tex failed; see /usr/local/etc/freeside/cache.DBI:Pg:dbname=freeside/invoice.11.UKtnuTyY.log for details?

Trace begun at /usr/lib/perl5/5.8.0/HTML/Mason/Exceptions.pm line 129
HTML::Mason::Exceptions::rethrow_exception('pslatex /usr/local/etc/freeside/cache.DBI:Pg:dbname=freeside/invoice.11.UKtnuTyY.tex failed; see /usr/local/etc/freeside/cache.DBI:Pg:dbname=freeside/invoice.11.UKtnuTyY.log for details?^J') called at /usr/lib/perl5/5.8.0/FS/cust_bill.pm line 1645
FS::cust_bill::print_ps('FS::cust_bill=HASH(0x9ecd5c4)', '', undef) called at /usr/lib/perl5/5.8.0/FS/cust_bill.pm line 646
FS::cust_bill::lpr_data('FS::cust_bill=HASH(0x9ecd5c4)', undef) called at /usr/lib/perl5/5.8.0/FS/cust_bill.pm line 666
FS::cust_bill::print('FS::cust_bill=HASH(0x9ecd5c4)', undef) called at /usr/local/apache/htdocs/freeside/misc/print-invoice.cgi line 11
HTML::Mason::Commands::__ANON__('keywords', 11) called at /usr/lib/perl5/5.8.0/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9ec653c)', 'keywords', 11) called at /usr/lib/perl5/5.8.0/HTML/Mason/Request.pm line 1255
eval {...} at /usr/lib/perl5/5.8.0/HTML/Mason/Request.pm line 1249
HTML::Mason::Request::comp(undef, undef, 'keywords', 11) called at /usr/lib/perl5/5.8.0/HTML/Mason/Request.pm line 916
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x9eb0810)') called at /usr/local/apache/htdocs/freeside/autohandler line 1
HTML::Mason::Commands::__ANON__('keywords', 11) called at /usr/lib/perl5/5.8.0/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9cd4c2c)', 'keywords', 11) called at /usr/lib/perl5/5.8.0/HTML/Mason/Request.pm line 1250
eval {...} at /usr/lib/perl5/5.8.0/HTML/Mason/Request.pm line 1249
HTML::Mason::Request::comp(undef, undef, undef, 'keywords', 11) called at /usr/lib/perl5/5.8.0/HTML/Mason/Request.pm line 461
eval {...} at /usr/lib/perl5/5.8.0/HTML/Mason/Request.pm line 461
eval {...} at /usr/lib/perl5/5.8.0/HTML/Mason/Request.pm line 413
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x9eb0810)') called at /usr/lib/perl5/5.8.0/HTML/Mason/ApacheHandler.pm line 167
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x9eb0810)') called at /usr/lib/perl5/5.8.0/HTML/Mason/ApacheHandler.pm line 817
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x9b22dc0)', 'Apache=SCALAR(0x9cb88f4)') called at /usr/local/etc/freeside/handler.pl line 305
eval {...} at /usr/local/etc/freeside/handler.pl line 305
HTML::Mason::handler('Apache=SCALAR(0x9cb88f4)') called at /dev/null line 0
eval {...} at /dev/null line 0
Please help!.

Kind regards,

Kajani Kaunda

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://420.am/pipermail/freeside-users/attachments/20060206/2b9f425a/attachment.html