[freeside-users] Problems getting self-service working

Steve Muchai smuchai at wananchi.com
Mon Nov 21 22:50:28 PST 2005


Hello, 

I've installed Freeside 1.5.7, on RedHat 9, Apache 1.3.33, Mason 1.3101,
mod_perl 1.29. Postgresql version is 7.3.2-3, DBI-0.94, DBD-Pg-1.22. I've
double-checked all Perl modules using CPAN.pm and gone thru the install
steps a third time, to the letter.

Problem is, I can't get self-service to work.  I'm running it to localhost (
this is a test installation, not a production machine, and I don't have a
spare machine to run self-service on at the moment). This is what I see on
the selfservice.localhost.log:


[Tue Nov 22 09:29:01 2005] [27301] entering main loop
[Tue Nov 22 09:29:01 2005] [27301] waiting for packet from client
[Tue Nov 22 09:29:01 2005] [27301] receiving packet from client
[Tue Nov 22 09:29:01 2005] [27301] Magic number checking on storable file
failed at blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/fd_retrieve.al) line 349.
[Tue Nov 22 09:29:01 2005] [27301] Magic number checking on storable file
failed at blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/fd_retrieve.al) line 349, at
/usr/local/bin/freeside-selfservice-server line 100
[Tue Nov 22 09:29:01 2005] [27301] Storable error receiving packet from
client (assuming lost connection): Magic number checking on storable file
failed at blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/fd_retrieve.al) line 349, at
/usr/local/bin/freeside-selfservice-server line 100

[Tue Nov 22 09:29:01 2005] [27301] sending TERM signal to ssh process 27339
[Tue Nov 22 09:29:01 2005] [27301] exiting at
/usr/local/bin/freeside-selfservice-server line 199.

I've followed all the instructions as per the docs, at least as far as I can
see. At some point, I did get self-service to work to an external machine,
but I had to stop using it after a hardware failure. So it's probably
something small I've missed somewhere. I'll appreciate a pointer in the
right direction.

Steve
 




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