[freeside-users] Problems with new freeside installation

[ivan]

On Wed, Nov 16, 2005 at 10:03:51PM +0530, Shivkumar wrote:
> I think its in the mailing list somewhere that you have to downgrade to
> HTML::Mason 1.28

Only for RT (fixed in CVS and will be in 1.5.8).

The error below is coming from Postgres and seems to indicate that the 
database doesn't exist at all,  Perhaps freeside-setup wasn't run or the 
connection settings are pointing to the wrong database.

-- 
_ivan


> Dan Roberts said the following:
> 
> >Hello
> >I have been trying for some time to get a freeside 1.5.7 installation
> >running.  Here's my lates effort:
> >
> >A freshly formatted hard drive with a clean install of Slackware 10.2.
> >Apache_1.3.33 with mod_ssl-2.8.24/openssl-0.9.8a and mod_perl-1.29,
> >running as a separate instance of httpd under the user freeside.
> >Postgresql-8.1.0 with DBD-Pg-1.43 ok.
> >DBI-1.48 and all other perl modules and dependencies carefully installed.
> >HTML::Mason version 1.3101
> >
> >After completing all of the installation procedures I can log in to the
> >web browser, go to the configuration page.
> >
> >But, when I try to access any .cgi pages (such as the next step in the
> >Administration instructions which is "View/Edit Service definitions," an
> >error message is returned:
> >
> >*****************************************************************
> >System error
> >error:  	ERROR: relation "part_virtual_field" does not exist
> >at /usr/lib/perl5/site_perl/5.8.7/FS/Record.pm line 1536
> >FS::Record::virtual_fields('FS::part_svc') called at
> >/usr/lib/perl5/site_perl/5.8.7/FS/Record.pm line 228
> >FS::Record::qsearch('part_svc', 'HASH(0x9b649cc)') called at
> >/var/www/freeside/browse/part_svc.cgi line 12
> >HTML::Mason::Commands::__ANON__() called at
> >/usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Component.pm line 135
> >HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9c61d48)')
> >called at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 1255
> >eval {...} called at
> >/usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 1249
> >HTML::Mason::Request::comp('undef', 'undef') called at
> >/usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 916
> >HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x9c42548)')
> >called at /var/www/freeside/autohandler line 1
> >HTML::Mason::Commands::__ANON__() called at
> >/usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Component.pm line 135
> >HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9c42104)')
> >called at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 1250
> >eval {...} called at
> >/usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 1249
> >HTML::Mason::Request::comp('undef', 'undef', 'undef') called at
> >/usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 461
> >eval {...} called at
> >/usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 461
> >eval {...} called at
> >/usr/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 413
> >HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x9c42548)')
> >called at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/ApacheHandler.pm
> >line 167
> >HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x9c42548)')
> >called at /usr/lib/perl5/site_perl/5.8.7/HTML/Mason/ApacheHandler.pm
> >line 817
> >HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x87a48e8)',
> >'Apache=SCALAR(0x9aac87c)') called at /usr/local/etc/freeside/handler.pl
> >line 306
> >eval {...} called at /usr/local/etc/freeside/handler.pl line 306
> >HTML::Mason::handler('Apache=SCALAR(0x9aac87c)') called at /dev/null line 0
> >eval {...} called at /dev/null line 0
> >context:  	
> >...  	
> >266:  	# or simply report the caller's package (croak() and carp()),
> >respectively.
> >267:  	# confess() and croak() die, carp() and cluck() warn.
> >268:  	
> >269:  	sub croak { die shortmess @_ }
> >270:  	sub confess { die longmess @_ }
> >271:  	sub carp { warn shortmess @_ }
> >272:  	sub cluck { warn longmess @_ }
> >273:  	
> >274:  	1;
> >...  	
> >code stack:  	/usr/lib/perl5/5.8.7/Carp.pm:270
> >/usr/lib/perl5/site_perl/5.8.7/FS/Record.pm:1536
> >/usr/lib/perl5/site_perl/5.8.7/FS/Record.pm:228
> >/var/www/freeside/browse/part_svc.cgi:12
> >/var/www/freeside/autohandler:1
> >*****************************************************************
> >
> >other .cgi pages return similar errors, mostly starting with the
> >phrase--  relation "part_virtual_field" does not exist.
> >
> >Can you offer any help with this?  Much appreciated 
> >