Error: Illegal or empty (text)

[scott at ruralnetwork.net]

That means that your perl was not built with threading support.  That is 
good - for freeside anyway.  But it doesn't solve your problem. 

 --
Scott Langley
scott at ruralnetwork.net
Systems Administrator
Rural Network Services 


Diane Xu writes: 

> Mine shows:
> usethreads=undef use5005threads=undef useithreads=undef
> usemultiplicity=undef 
> 
> -diane 
> 
>  
> 
> -----Original Message-----
> From: scott at ruralnetwork.net [mailto:scott at ruralnetwork.net] 
> Sent: Tuesday, March 16, 2004 3:00 PM
> To: ivan-freeside at sisd.com
> Subject: [freeside] Re: Error: Illegal or empty (text) 
> 
> You can see if your perl was built with threading support with this
> command:  
> 
> perl -V| grep usethreads  
> 
> If it was, you should see some output like:  
> 
> usethreads=define  
> 
>  --
> Scott Langley
> scott at ruralnetwork.net
> Systems Administrator
> Rural Network Services  
> 
> 
> Diane Xu writes:  
> 
>> The Perl version I'm using is 5.8.0 (sorry, I mistakenly said it was
>> 5.6.1 in my previous email).  It comes with OpenBSD 3.3, so I don't
> know
>> whether it is compiled with threading support enabled.    
>> 
>> Postgresql 7.3.2
>> Apache     1.3.29  
>> 
>> -diane  
>> 
>> -----Original Message-----
>> From: scott at ruralnetwork.net [mailto:scott at ruralnetwork.net] 
>> Sent: Tuesday, March 16, 2004 10:04 AM
>> To: ivan-freeside at sisd.com
>> Subject: [freeside] Re: Error: Illegal or empty (text)  
>> 
>> I'm encountering the same issues - intermittently - with the
> Postgresql
>> 7.4, 
>> Apache 1.3.29, and Perl 5.8.3 that come with the installion of
> Mandrkake
>> 10, 
>> while trying various versions of the CGI module - and with
> Apache::ASP.  
>> 
>> I'd be curious to know which versions of Postgresql and Perl you are
>> running 
>>  - and whether or not your Perl is compiled with threading support
>> enabled.  
>> I'm going to try re-compiling my Perl with threading support disabled
>> and 
>> see if that solves the problem.   
>> 
>>  --
>> Scott Langley
>> scott at ruralnetwork.net
>> Systems Administrator
>> Rural Network Services   
>> 
>> Diane Xu writes:   
>> 
>>> I believe I did fill out all the necessary fields.  For example, the
>>> error showed up when I tried to create a new agent type.  With
> exactly
>>> the same input, I was failed on the first time but succeeded on the
>>> second.  And this happened several times already.  I tried to go down
>> to
>>> the code, and I found cgi->param('error') flag was up whenever this
>>> happened.     
>>> 
>>> diane   
>>> 
>>> -----Original Message-----
>>> From: Jeremy Davis [mailto:jeremy at manageisp.com] 
>>> Sent: Tuesday, March 16, 2004 7:15 AM
>>> To: ivan-freeside at sisd.com
>>> Subject: RE: [freeside] Error: Illegal or empty (text)   
>>> 
>>> Nope you are running the right version of CGI.pm.  Maybe you are not
>>> filling
>>> out a field that needs to be filled in.   
>>> 
>>> Jeremy   
>>> 
>>> 
>>>> -----Original Message-----
>>>> From: Diane Xu [mailto:diane.xu at atssolutions.net]
>>>> Sent: Monday, March 15, 2004 1:30 PM
>>>> To: ivan-freeside at sisd.com
>>>> Subject: RE: [freeside] Error: Illegal or empty (text)   
>>>>
>>>>
>>>> I checked my CGI.pm version, it is 2.8.1.  Is it too old?  And I
> also
>>>> found some other CGI.pm files inside of freeside, do I need to take
>>> care
>>>> of them too?  Thanks a lot.   
>>>>
>>>> -diane   
>>>>
>>>> -----Original Message-----
>>>> From: Jeremy Davis [mailto:jeremy at manageisp.com]
>>>> Sent: Friday, March 12, 2004 12:50 PM
>>>> To: ivan-freeside at sisd.com
>>>> Subject: RE: [freeside] Error: Illegal or empty (text)   
>>>>
>>>> I know this is limited, but this all I have.  There is a perl module
>>>> called
>>>> perl CGI.  The file is CGI.pm.  When I was installing something via
>>> CPAN
>>>> that had a dependency of CGI.pm, it was upgrade to a version > 3 .
> I
>>>> downgraded it back to 2.89 and it worked again.  I tracked the
>> problem
>>>> to a
>>>> CGI.pm method, so I just took a shot in the dark.  I am a python and
>>> php
>>>> coder myself so my knowledge of perl is limited to 50 line utility
>>>> scripts.   
>>>>
>>>> Jeremy   
>>>>
>>>>
>>>> > -----Original Message-----
>>>> > From: Diane Xu [mailto:diane.xu at atssolutions.net]
>>>> > Sent: Friday, March 12, 2004 12:41 PM
>>>> > To: ivan-freeside at sisd.com
>>>> > Subject: RE: [freeside] Error: Illegal or empty (text)
>>>> >
>>>> >
>>>> > Thanks for your reply.  Can you tell me in more detail?  How to
>>> "back
>>>> > down" cgi.pm?
>>>> >
>>>> > Thanks!
>>>> >
>>>> > -diane
>>>> >
>>>> > -----Original Message-----
>>>> > From: Jeremy Davis [mailto:jeremy at manageisp.com]
>>>> > Sent: Friday, March 12, 2004 9:02 AM
>>>> > To: ivan-freeside at sisd.com
>>>> > Subject: RE: [freeside] Error: Illegal or empty (text)
>>>> >
>>>> > I had to back down the CGI.pm module when I had the same problem.
>>>> >
>>>> > Jeremy
>>>> >
>>>> >
>>>> > > -----Original Message-----
>>>> > > From: Kristian Hoffmann [mailto:khoff at pc-intouch.com]
>>>> > > Sent: Friday, March 12, 2004 1:18 AM
>>>> > > To: ivan-freeside at sisd.com
>>>> > > Subject: Re: [freeside] Error: Illegal or empty (text)
>>>> > >
>>>> > >
>>>> > > Check your services definitions (View/Edit Services).  It sounds
>>>> like
>>>> > you
>>>> > > have a blank service name.
>>>> > >
>>>> > > -Kristian
>>>> > >
>>>> > > On Thu, 11 Mar 2004, Diane Xu wrote:
>>>> > >
>>>> > > > Hi there,
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > > > When I added new services, sometimes (not always) I got the
>>>> > following
>>>> > > > error message:
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > > > Error:  Illegal or empty (text) (error code
>>> illegal_or_empty_text)
>>>> > svc
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > > > I did check the input fields, they were valid input.
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > > > I got the same message when I tried to add other things
>>> (packages,
>>>> > > > agents, agent types, new customers, etc.)  too.
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > > > Can anybody help me on this?  Thanks a lot.
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > > > (I'm using OpenBSD 3.3, apache 1.3.xx, and freeside 1.4.1)
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > > > -diane
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > >
>>>> > >
>>>> >   
>>>>
>>>>
>>> 
>>  
>