[freeside] Re: Error: Illegal or empty (text)

[SDamron]

We run it on Redhat 7.3 with all updates.  It works just super.

Scott

Diane Xu wrote:
> Could you recommend a version that I can try?   I'm using freeside 1.4.1
> now.  Thanks.
> 
> -diane 
> 
> -----Original Message-----
> From: SDamron [mailto:sdamron at globalmtn.com] 
> Sent: Tuesday, March 16, 2004 10:53 AM
> To: ivan-freeside at sisd.com
> Subject: Re: [freeside] Re: Error: Illegal or empty (text)
> 
> I know that perl and cgi are proxied with Mandrake, you may look into 
> using another distro for freeside.
> 
> Scott
> 
> Diane Xu wrote:
> 
>>The Perl version I'm using is 5.8.0 (sorry, I mistakenly said it was
>>5.6.1 in my previous email).  It comes with OpenBSD 3.3, so I don't
> 
> know
> 
>>whether it is compiled with threading support enabled.  
>>
>>Postgresql 7.3.2
>>Apache     1.3.29
>>
>>-diane
>>
>>-----Original Message-----
>>From: scott at ruralnetwork.net [mailto:scott at ruralnetwork.net] 
>>Sent: Tuesday, March 16, 2004 10:04 AM
>>To: ivan-freeside at sisd.com
>>Subject: [freeside] Re: Error: Illegal or empty (text)
>>
>>I'm encountering the same issues - intermittently - with the
> 
> Postgresql
> 
>>7.4, 
>>Apache 1.3.29, and Perl 5.8.3 that come with the installion of
> 
> Mandrkake
> 
>>10, 
>>while trying various versions of the CGI module - and with
> 
> Apache::ASP. 
> 
>>I'd be curious to know which versions of Postgresql and Perl you are
>>running 
>> - and whether or not your Perl is compiled with threading support
>>enabled.  
>>I'm going to try re-compiling my Perl with threading support disabled
>>and 
>>see if that solves the problem. 
>>
>> --
>>Scott Langley
>>scott at ruralnetwork.net
>>Systems Administrator
>>Rural Network Services 
>>
>>Diane Xu writes: 
>>
>>
>>
>>>I believe I did fill out all the necessary fields.  For example, the
>>>error showed up when I tried to create a new agent type.  With exactly
>>>the same input, I was failed on the first time but succeeded on the
>>>second.  And this happened several times already.  I tried to go down
>>
>>to
>>
>>
>>>the code, and I found cgi->param('error') flag was up whenever this
>>>happened.   
>>>
>>>diane 
>>>
>>>-----Original Message-----
>>>From: Jeremy Davis [mailto:jeremy at manageisp.com] 
>>>Sent: Tuesday, March 16, 2004 7:15 AM
>>>To: ivan-freeside at sisd.com
>>>Subject: RE: [freeside] Error: Illegal or empty (text) 
>>>
>>>Nope you are running the right version of CGI.pm.  Maybe you are not
>>>filling
>>>out a field that needs to be filled in. 
>>>
>>>Jeremy 
>>>
>>>
>>>
>>>
>>>>-----Original Message-----
>>>>From: Diane Xu [mailto:diane.xu at atssolutions.net]
>>>>Sent: Monday, March 15, 2004 1:30 PM
>>>>To: ivan-freeside at sisd.com
>>>>Subject: RE: [freeside] Error: Illegal or empty (text) 
>>>>
>>>>
>>>>I checked my CGI.pm version, it is 2.8.1.  Is it too old?  And I also
>>>>found some other CGI.pm files inside of freeside, do I need to take
>>>
>>>care
>>>
>>>
>>>>of them too?  Thanks a lot. 
>>>>
>>>>-diane 
>>>>
>>>>-----Original Message-----
>>>>From: Jeremy Davis [mailto:jeremy at manageisp.com]
>>>>Sent: Friday, March 12, 2004 12:50 PM
>>>>To: ivan-freeside at sisd.com
>>>>Subject: RE: [freeside] Error: Illegal or empty (text) 
>>>>
>>>>I know this is limited, but this all I have.  There is a perl module
>>>>called
>>>>perl CGI.  The file is CGI.pm.  When I was installing something via
>>>
>>>CPAN
>>>
>>>
>>>>that had a dependency of CGI.pm, it was upgrade to a version > 3 .  I
>>>>downgraded it back to 2.89 and it worked again.  I tracked the
>>
>>problem
>>
>>
>>>>to a
>>>>CGI.pm method, so I just took a shot in the dark.  I am a python and
>>>
>>>php
>>>
>>>
>>>>coder myself so my knowledge of perl is limited to 50 line utility
>>>>scripts. 
>>>>
>>>>Jeremy 
>>>>
>>>>
>>>>
>>>>
>>>>>-----Original Message-----
>>>>>From: Diane Xu [mailto:diane.xu at atssolutions.net]
>>>>>Sent: Friday, March 12, 2004 12:41 PM
>>>>>To: ivan-freeside at sisd.com
>>>>>Subject: RE: [freeside] Error: Illegal or empty (text)
>>>>>
>>>>>
>>>>>Thanks for your reply.  Can you tell me in more detail?  How to
>>>
>>>"back
>>>
>>>
>>>>>down" cgi.pm?
>>>>>
>>>>>Thanks!
>>>>>
>>>>>-diane
>>>>>
>>>>>-----Original Message-----
>>>>>From: Jeremy Davis [mailto:jeremy at manageisp.com]
>>>>>Sent: Friday, March 12, 2004 9:02 AM
>>>>>To: ivan-freeside at sisd.com
>>>>>Subject: RE: [freeside] Error: Illegal or empty (text)
>>>>>
>>>>>I had to back down the CGI.pm module when I had the same problem.
>>>>>
>>>>>Jeremy
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>-----Original Message-----
>>>>>>From: Kristian Hoffmann [mailto:khoff at pc-intouch.com]
>>>>>>Sent: Friday, March 12, 2004 1:18 AM
>>>>>>To: ivan-freeside at sisd.com
>>>>>>Subject: Re: [freeside] Error: Illegal or empty (text)
>>>>>>
>>>>>>
>>>>>>Check your services definitions (View/Edit Services).  It sounds
>>>>
>>>>like
>>>>
>>>>
>>>>>you
>>>>>
>>>>>
>>>>>>have a blank service name.
>>>>>>
>>>>>>-Kristian
>>>>>>
>>>>>>On Thu, 11 Mar 2004, Diane Xu wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>>Hi there,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>When I added new services, sometimes (not always) I got the
>>>>>
>>>>>following
>>>>>
>>>>>
>>>>>>>error message:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>Error:  Illegal or empty (text) (error code
>>>
>>>illegal_or_empty_text)
>>>
>>>
>>>>>svc
>>>>>
>>>>>
>>>>>>>
>>>>>>>I did check the input fields, they were valid input.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>I got the same message when I tried to add other things
>>>
>>>(packages,
>>>
>>>
>>>>>>>agents, agent types, new customers, etc.)  too.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>Can anybody help me on this?  Thanks a lot.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>(I'm using OpenBSD 3.3, apache 1.3.xx, and freeside 1.4.1)
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>-diane
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>> 
>>
> 
>