[freeside] Re: Error: Illegal or empty (text)

[SDamron]

I know that perl and cgi are proxied with Mandrake, you may look into 
using another distro for freeside.

Scott

Diane Xu wrote:
> The Perl version I'm using is 5.8.0 (sorry, I mistakenly said it was
> 5.6.1 in my previous email).  It comes with OpenBSD 3.3, so I don't know
> whether it is compiled with threading support enabled.  
> 
> Postgresql 7.3.2
> Apache     1.3.29
> 
> -diane
> 
> -----Original Message-----
> From: scott at ruralnetwork.net [mailto:scott at ruralnetwork.net] 
> Sent: Tuesday, March 16, 2004 10:04 AM
> To: ivan-freeside at sisd.com
> Subject: [freeside] Re: Error: Illegal or empty (text)
> 
> I'm encountering the same issues - intermittently - with the Postgresql
> 7.4, 
> Apache 1.3.29, and Perl 5.8.3 that come with the installion of Mandrkake
> 10, 
> while trying various versions of the CGI module - and with Apache::ASP. 
> 
> I'd be curious to know which versions of Postgresql and Perl you are
> running 
>  - and whether or not your Perl is compiled with threading support
> enabled.  
> I'm going to try re-compiling my Perl with threading support disabled
> and 
> see if that solves the problem. 
> 
>  --
> Scott Langley
> scott at ruralnetwork.net
> Systems Administrator
> Rural Network Services 
> 
> Diane Xu writes: 
> 
> 
>>I believe I did fill out all the necessary fields.  For example, the
>>error showed up when I tried to create a new agent type.  With exactly
>>the same input, I was failed on the first time but succeeded on the
>>second.  And this happened several times already.  I tried to go down
> 
> to
> 
>>the code, and I found cgi->param('error') flag was up whenever this
>>happened.   
>>
>>diane 
>>
>>-----Original Message-----
>>From: Jeremy Davis [mailto:jeremy at manageisp.com] 
>>Sent: Tuesday, March 16, 2004 7:15 AM
>>To: ivan-freeside at sisd.com
>>Subject: RE: [freeside] Error: Illegal or empty (text) 
>>
>>Nope you are running the right version of CGI.pm.  Maybe you are not
>>filling
>>out a field that needs to be filled in. 
>>
>>Jeremy 
>>
>>
>>
>>>-----Original Message-----
>>>From: Diane Xu [mailto:diane.xu at atssolutions.net]
>>>Sent: Monday, March 15, 2004 1:30 PM
>>>To: ivan-freeside at sisd.com
>>>Subject: RE: [freeside] Error: Illegal or empty (text) 
>>>
>>>
>>>I checked my CGI.pm version, it is 2.8.1.  Is it too old?  And I also
>>>found some other CGI.pm files inside of freeside, do I need to take
>>
>>care
>>
>>>of them too?  Thanks a lot. 
>>>
>>>-diane 
>>>
>>>-----Original Message-----
>>>From: Jeremy Davis [mailto:jeremy at manageisp.com]
>>>Sent: Friday, March 12, 2004 12:50 PM
>>>To: ivan-freeside at sisd.com
>>>Subject: RE: [freeside] Error: Illegal or empty (text) 
>>>
>>>I know this is limited, but this all I have.  There is a perl module
>>>called
>>>perl CGI.  The file is CGI.pm.  When I was installing something via
>>
>>CPAN
>>
>>>that had a dependency of CGI.pm, it was upgrade to a version > 3 .  I
>>>downgraded it back to 2.89 and it worked again.  I tracked the
> 
> problem
> 
>>>to a
>>>CGI.pm method, so I just took a shot in the dark.  I am a python and
>>
>>php
>>
>>>coder myself so my knowledge of perl is limited to 50 line utility
>>>scripts. 
>>>
>>>Jeremy 
>>>
>>>
>>>
>>>>-----Original Message-----
>>>>From: Diane Xu [mailto:diane.xu at atssolutions.net]
>>>>Sent: Friday, March 12, 2004 12:41 PM
>>>>To: ivan-freeside at sisd.com
>>>>Subject: RE: [freeside] Error: Illegal or empty (text)
>>>>
>>>>
>>>>Thanks for your reply.  Can you tell me in more detail?  How to
>>
>>"back
>>
>>>>down" cgi.pm?
>>>>
>>>>Thanks!
>>>>
>>>>-diane
>>>>
>>>>-----Original Message-----
>>>>From: Jeremy Davis [mailto:jeremy at manageisp.com]
>>>>Sent: Friday, March 12, 2004 9:02 AM
>>>>To: ivan-freeside at sisd.com
>>>>Subject: RE: [freeside] Error: Illegal or empty (text)
>>>>
>>>>I had to back down the CGI.pm module when I had the same problem.
>>>>
>>>>Jeremy
>>>>
>>>>
>>>>
>>>>>-----Original Message-----
>>>>>From: Kristian Hoffmann [mailto:khoff at pc-intouch.com]
>>>>>Sent: Friday, March 12, 2004 1:18 AM
>>>>>To: ivan-freeside at sisd.com
>>>>>Subject: Re: [freeside] Error: Illegal or empty (text)
>>>>>
>>>>>
>>>>>Check your services definitions (View/Edit Services).  It sounds
>>>
>>>like
>>>
>>>>you
>>>>
>>>>>have a blank service name.
>>>>>
>>>>>-Kristian
>>>>>
>>>>>On Thu, 11 Mar 2004, Diane Xu wrote:
>>>>>
>>>>>
>>>>>>Hi there,
>>>>>>
>>>>>>
>>>>>>
>>>>>>When I added new services, sometimes (not always) I got the
>>>>
>>>>following
>>>>
>>>>>>error message:
>>>>>>
>>>>>>
>>>>>>
>>>>>>Error:  Illegal or empty (text) (error code
>>
>>illegal_or_empty_text)
>>
>>>>svc
>>>>
>>>>>>
>>>>>>
>>>>>>I did check the input fields, they were valid input.
>>>>>>
>>>>>>
>>>>>>
>>>>>>I got the same message when I tried to add other things
>>
>>(packages,
>>
>>>>>>agents, agent types, new customers, etc.)  too.
>>>>>>
>>>>>>
>>>>>>
>>>>>>Can anybody help me on this?  Thanks a lot.
>>>>>>
>>>>>>
>>>>>>
>>>>>>(I'm using OpenBSD 3.3, apache 1.3.xx, and freeside 1.4.1)
>>>>>>
>>>>>>
>>>>>>
>>>>>>-diane
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>
>  
>