[freeside] Freeside 1.4.1 Canceling Accounts

[ivan]

I added a "lockf /etc/passwd.lock" to all the default FreeBSD shell 
commands.

-- 
_ivan


On Sat, Nov 15, 2003 at 05:08:33AM -0800, ivan at 420.am wrote:
> On Thu, Nov 13, 2003 at 10:33:42AM -0500, Stephen D. Bechard wrote:
> > I am currently running Freeside 1.4.1 on FreeBSD 4.8 with 
> > perl 5.6.1 and postgresql 7.3.4. 
> > 
> > I am having some issues dealing with Canceling or Expiring
> > Accounts and ending up with a corrupt master.passwd.
> > 
> > Here is the current issues that I am finding...
> > 
> > I have a Package Configured that has the following:
> >     1 - Dialup PPP/POP3 Account
> >     4 - POP3 Account
> > 
> > The primary Dialup PPP/POP3 Account has exports configured 
> > to the same server for textradius and shellcommands, and the
> > four POP3 Accounts has exports configured to the same server
> > for shellcommands only.
> > 
> > It appears that if I have a customer that has more than
> > two of these svc_acct's configured and I click on the
> > Cancel Package option, I end up with a corrupt master.passwd 
> > file that is missing several hundred or more accounts.
> > 
> > It only seems to be a problem if there are two svc_acct's
> > that are configured that end up in the master.passwd file
> > on the remote system. If I just suspend the package then
> > everything is okay, or at least doesn't corrupt the file.
> > The same outcome is arrived if you set the Expire on the Package.
> > 
> > I think it might be something related to the queue not waiting
> > for one deletion to finish before it try's the second,
> 
> The job queue doesn't attempt to serialize jobs like this.
> 
> I searched around a bit; the problem appears to be this or something
> similar: "pw(8) can sometimes corrupt the passwd file".  See
> http://www.atm.tut.fi/list-archive/freebsd-stable/msg01194.html
> 
> I'm curious what happened here; 4.8 was released some time after this
> thread.  :/
> 
> To work around the problem, probably need to run a wrapper around the
> "pw" command which blocks and serializes "pw" runs.
> 
> -- 
> _ivan
> 
> 
> > but I
> > am not really sure how the queue dependencies work....
> > 
> > The only work around that I have found so far is that I must
> > unprovision each account individually first, then cancel the
> > package. However, this is risky as some of the other techs that
> > deal with the customers forget to look before clicking Cancel.
> > I have been lucky so far, as I have always had a root account
> > opened on the box and just copied the backup master.passwd
> > back, but one of these days my luck will run out.
> > 
> > Has anyone else seen this behavior running Freeside on FreeBSD?
> > Any advice on this matter would be greatly appreciated.
> > 
> > Thanks in Advance,
> > Steve

-- 
_ivan