[freeside] FreeSide 1.5 & Signup Server

[ivan]

On Sun, Aug 08, 2004 at 08:36:56PM -0500, Jamyn wrote:
> Has anyone had success getting the signup server to work in Freeside v1.5?

FYI, In 1.5 and 1.4.2, the signup server (fs_signup_server, fs_signupd)
is deprecated and the self-service server (freeside-selfservice-server,
freeside-selfservice-clientd) is used for signup, customer self-service,
reseller interface, and so on.  FS::SignupClient is a compatibility
wrapper around FS::SelfService.  You should be able to continue to use a
1.4-style signup.cgi with the new FS::SignupClient and self-service 
server.

I've got about a dozen or so folks using 1.5 signup in production. 
Setup problems don't tend to give terrible informative errors ("Magic
number checking on Storable file failed" is uninformative), but once
you've got it running it works great and scales much better than the 1.4 
stuff.

One thing you might want to do to track down your problem is enable
debugging in freeside-selfservice-server and
freeside-selfservice-clientd.  You'll get a log in
/usr/local/etc/freeside/selfservice.<clientmachine>.log on the server
machine and /usr/local/freeside/selfservice.log on the client machine. 
You could then isolate at which point your password data is being lost -
in signup.cgi, on the client (public signup) machine, on the Freeside
backend. 

In general 1.5 probably doesn't have the same community support yet as
1.4, seems only my customers and varous savvy contributors and sysadmins
running it currently.  More so than 1.4, proper, comprehensive bug
reports and patches are more helpful than very general "has anyone had
success with this?" queries with a one-line error message and no further
information or evidence you've looked into the problem in more depth,
not even the information requested when you signed up for the list.

-- 
_ivan