Installation problems with Freeside [error] Undefined subroutine &HTML::Mason::handler called.

[Chris LaDuke]

I hope this isn't data overload, but as I've tried everything I can think
of, I thought I should put everything I could in here.

I am using Freeside ver 1.4.0
I am using HTML::Mason 1.22
I am using perl v 5.8.0
I am using DBI::PG
Postgres version 7.3.2
I am using apache version 1.3.28 with mod_perl 1.28 and mod_ssl
2.8.15-1.3.28
Redhat 9
I am launching apache as root but have specified freeside as the user/group
in httpd.conf

I have followed each of the steps in the Installation instructions I believe
to the letter.  I have successfully created the freeside DB and user in
postgres.

It seems to connect to the database Ok (when running make create-database,
however it only authenticates when I do the make as the username freeside,
which I believe is because of the "sameuser" function of postgres)

I can log into the site and see the index page and subsequent pages fine.
When I click on *any* cgi I get the traditional "internal server error or
misconfiguration" message in my browser.

My apache server is throwing the following in the error log:
[error] Undefined subroutine &HTML::Mason::handler called.
I typically get this error with permissions problems so my dir list is
below, which I know isnt entirely "safe" but I just started chown'ing things
to freeside in the hopes that something would start working.

My httpd.conf looks like so:

PerlModule HTML::Mason
<Directory /usr/local/apache/htdocs/freeside-masondocs>
<Files ~ (\.cgi)>
AddHandler perl-script .cgi
PerlHandler HTML::Mason
</Files>
<Perl> require "/usr/local/etc/freeside/handler.pl";
</Perl>
</Directory>

The makefile I used in the src/freeside dir looks like this.

#!/usr/bin/make

DATASOURCE = DBI:Pg:dbname=freeside
#DATASOURCE=DBI:mysql:freeside

DB_USER = freeside
DB_PASSWORD= freeside

#TEMPLATE = asp
TEMPLATE = mason

#ASP_GLOBAL = /usr/local/etc/freeside/asp-global

FREESIDE_DOCUMENT_ROOT = /usr/local/apache/htdocs/freeside-masondocs

INIT_FILE = /usr/bin/freeside-queued

HTTPD_RESTART = /usr/local/apache/bin/apachectl restart
INSTALLGROUP = root

#edit the stuff below to have the daemons start

QUEUED_USER=afreesideuser (replaced)
PASSWD_USER = nostart
PASSWD_MACHINE = localhost

SIGNUP_USER = nostart
SIGNUP_MACHINE = localhost
SIGNUP_AGENTNUM = 2
SIGNUP_REFNUM = 2

It seems to connect to the database Ok (when running make create-database)

I typically get this error with permissions problems so here is my dir list,
which I know isnt entirely "safe"
/usr/local/etc/freeside
drwxr-xr-x    2 freeside root         4096 Jul 30 13:48
cache.DBI:Pg:dbname=freeside
drwxr-xr-x    2 freeside root         4096 Jul 30 13:48
conf.DBI:Pg:dbname=freeside
drwxr-xr-x    2 freeside root         4096 Jul 30 13:51
counters.DBI:Pg:dbname=freeside
-rw-rw-r--    1 freeside freeside    73787 Jul 30 13:50
dbdef.DBI:Pg:dbname=freeside
drwxr-xr-x    2 freeside root         4096 Jul 30 13:48
export.DBI:Pg:dbname=freeside
-rw-------    1 freeside root           20 Jul 30 13:53 htpasswd
-rw-r--r--    1 root     root           28 Jul 30 13:53 mapsecrets
-rw-rw-r--    1 freeside freeside      120 Jul 30 13:56
queuelog.DBI:Pg:dbname=freeside
-rw-------    1 freeside root           41 Jul 30 13:48 secrets

Everything in /usr/local/apache/htdocs/freeside-masondocs is set to UID
freeside and GID root

PS AUX looks like this:
freeside  9948  0.0  1.8 11816 7116 ?        S    12:37   0:00 [httpd]
freeside  9949  0.0  1.8 11808 7108 ?        S    12:37   0:00 [httpd]
freeside  9950  0.0  1.9 12032 7376 ?        S    12:37   0:00 [httpd]
freeside  9951  0.0  1.8 11816 7116 ?        S    12:37   0:00 [httpd]
freeside  9952  0.0  1.8 11816 7116 ?        S    12:37   0:00 [httpd]
freeside  9953  0.0  1.8 11808 7108 ?        S    12:38   0:00 [httpd]
freeside 10816  0.5  3.4 18532 13380 ?       S    13:56   0:04
[freeside-queued]
postgres 10817  0.0  0.9 10576 3744 ?        S    13:56   0:00 postgres:
freeside freeside [local] idle in transaction

I've been fiddeling with this for hours and am determined to get it going.
If someone has some suggestions, it would be greatly appreciated!