[freeside] Error when running /usr/bin/freeside-print-batch -v -e -a -d free side
ivan
ivan at 420.am
Tue Nov 6 19:18:19 PST 2001
freeside-print-batch will be removed from the distribution unless someone
wants to maintain it.
On Tue, Nov 06, 2001 at 09:45:17PM -0500, Timothy M. Butkiewicz wrote:
>
> I am getting the following error when running
> /usr/bin/freeside-print-batch -v -e -a -d freeside >
> /home/freeside/batch_results.txt
>
> Can't call method "balance" on an undefined value at
> /usr/lib/perl5/site_perl/5.6.0/FS/cust_pay.pm line 103.
>
> Any ideas on how I can fix this?
>
> Thanks!
>
> +----------------------------
> Timothy M. Butkiewicz
> Director of Office Technologies
> cyberM.I.N.D.
> 877.373.6680 x 20
> www.cybermind-usa.com
> www.cybermind-usa.net
>
>
> -----Original Message-----
> From: ivan [mailto:ivan at 420.am]
> Sent: Tuesday, November 06, 2001 9:20 AM
> To: Timothy M. Butkiewicz
> Cc: ivan-freeside at sisd.com
> Subject: Re: [freeside] Freeside 1.4.0 pre 5 - billing output
>
>
> Thanks. Change the setup field from NULL to the numeral 0 in your
> database to fix the problem with this particular package definition.
>
> On Mon, Nov 05, 2001 at 07:34:31PM -0500, Timothy M. Butkiewicz wrote:
> >
> > Here is the result of:
> >
> > SELECT setup FROM part_pkg WHERE pkgpart = 50
> >
> > +-------+
> > | setup |
> > +-------+
> > | NULL |
> > +-------+
> > 1 row in set (0.00 sec)
> >
> >
> > -----Original Message-----
> > From: ivan [mailto:ivan at 420.am]
> > Sent: Monday, November 05, 2001 7:13 PM
> > To: Timothy M. Butkiewicz
> > Subject: Re: [freeside] Freeside 1.4.0 pre 5 - billing output
> >
> >
> > SEND THE RESULT OF:
> >
> > SELECT setup FROM part_pkg WHERE pkgpart = 50
> >
> > The "error reval-ing part_pkg->setup"
> > error does occur because "the customer was active, had been billed in the
> > past, but for whatever reason the setup date was never added to the field
> > cust_pkg.setup".
> >
> > On Mon, Nov 05, 2001 at 07:09:13PM -0500, Timothy M. Butkiewicz wrote:
> > >
> > > Sorry for the confusion. Forget the setup fee.
> > >
> > > What happened was the customer was entered ( in 1.3.1).
> > > Then they added several packages.
> > > Then freeside-bill kicked it (It runs nightly as a cron)
> > > The customer received a bill, but a date was not placed in
> cust_pkg.setup,
> > > it was just left null.
> > >
> > > So then we brought up 1.4pre5
> > > So when I ran freeside-bill and received:
> > > > > Error billing, customer #110:Error reval-ing part_pkg->setup
> pkgpart
> > > 50:
> > >
> > > It was because the customer was active, had been billed in the past, but
> > for
> > > whatever reason the setup date was never added to the field
> cust_pkg.setup
> > > (which to my understanding should have happened automagically.)
> > >
> > > All in all I fixed it.
> > >
> > >
> > > +----------------------------
> > > Timothy M. Butkiewicz
> > > Director of Office Technologies
> > > cyberM.I.N.D.
> > > 877.373.6680 x 20
> > > www.cybermind-usa.com
> > > www.cybermind-usa.net
> > >
> > >
> > > -----Original Message-----
> > > From: ivan [mailto:ivan at 420.am]
> > > Sent: Monday, November 05, 2001 6:54 PM
> > > To: ivan-freeside at sisd.com
> > > Subject: Re: [freeside] Freeside 1.4.0 pre 5 - billing output
> > >
> > >
> > > On Mon, Nov 05, 2001 at 06:51:39PM -0500, Timothy M. Butkiewicz wrote:
> > > >
> > > > I found that this cust did not have a setup date, but had been billed.
> > >
> > > Not for the setup fee they weren't. If you're going to ask for help,
> > > please don't refuse to answer questions about your installation.
> > > That doesn't help anyone.
> > >
> > > Would you do:
> > >
> > > SELECT setup FROM part_pkg WHERE pkgpart = 50
> > >
> > > and send the exact results, please?
> > >
> > >
> > > > Setup
> > > > date wan NULL.
> > > > I added the setup date and that solved the problem.
> > > >
> > > > +----------------------------
> > > > Timothy M. Butkiewicz
> > > > Director of Office Technologies
> > > > cyberM.I.N.D.
> > > > 877.373.6680 x 20
> > > > www.cybermind-usa.com
> > > > www.cybermind-usa.net
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: ivan [mailto:ivan at 420.am]
> > > > Sent: Monday, November 05, 2001 6:55 AM
> > > > To: ivan-freeside at sisd.com
> > > > Subject: Re: [freeside] Freeside 1.4.0 pre 5 - billing output
> > > >
> > > >
> > > > On Sun, Nov 04, 2001 at 02:09:27PM -0600, Timothy M. Butkiewicz wrote:
> > > > >
> > > > > Recently upgraded to 1.4pre5
> > > > >
> > > > > Apache 1.3.19, MySQL
> > > > >
> > > > > During the upgrade I halted the freeside-bill cron job (I had
> created
> > > for
> > > > 1.3)
> > > > >
> > > > > Upon successfully getting 1.4pre5 up and running I ran freeside-bill
> > and
> > >
> > > > > received the following output:
> > > > >
> > > > > Name "main::opt_p" used only once: possible typo at
> > > /usr/bin/freeside-bill
> > > > line
> > > > > 63.
> > > >
> > > > I wouldn't worry about this.
> > > >
> > > > > 10355 at /usr/lib/perl5/site_perl/5.6.0/FS/cust_main.pm line 1005.
> > > >
> > > > Or this.
> > > >
> > > > > Error billing, customer #110:Error reval-ing part_pkg->setup
> pkgpart
> > > 50:
> > > >
> > > > > at /usr/bin/freeside-bill line 60.
> > > >
> > > > You should be worried about this; the customer was not charged the
> setup
> > > > fee. Whether or not *I* should worry about it depends on what's in
> your
> > > > pacakge definition. :)
> > > >
> > > > Would you do:
> > > >
> > > > SELECT setup FROM part_pkg WHERE pkgpart = 50
> > > >
> > > > and send the results, please?
> > > >
> > > > > Should I be worried about this?
> > > > >
> > > > > I reviewed cust#110 and found no setup date(it was NULL), but had a
> > next
> > >
> > > > > billing date of 11/22. I added the setup date manually into the
> table
> > > > record.
> > > > >
> > > > > Upon fixing cust#110, I re-rean freeside-bill and the output message
> > was
> > >
> > > > > reduced to:
> > > > >
> > > > > Name "main::opt_p" used only once: possible typo at
> > > /usr/bin/freeside-bill
> > > > line
> > > > > 63.
> > > >
> > > > --
> > > > _ivan
> > >
> > > --
> > > _ivan
> >
> > --
> > _ivan
>
> --
> _ivan
--
_ivan
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