[freeside] Software error: When viewwing some invoices

[Andrew Wafula]

Hello,

I am doing everything in the Web Interface as I am trying to find areas
where the accountant (who is not so computer savvy) can have problems. I am
simply trying to work on ways of reducing my customer support terms :-).
I get this error when in Customer View ie
http://myserver.co.ke/freeside/view/cust_main.cgi?15, I try to view an
invoice (Invoice View) when there have been in-house credits posted against
that customers account. The path is
http://myserver.co.ke/freeside/view/cust_bill.cgi?13. There is no value
under Refund but if there is more than one value under in house credit (we
give one months credit to customers who pay for three months at a go) the
error occurs. The error once again is:

Software error:
Can't locate object method "setfield" via package "cust_refund" at
/usr/lib/perl5/site_perl/5.005/FS/Record.pm line 318.



Andrew

----- Original Message -----
From: "ivan" <ivan at 420.am>
To: <ivan-freeside at sisd.com>
Sent: Monday, May 21, 2001 8:47 AM
Subject: Re: [freeside] Software error: When viewwing some invoices


> On Mon, May 21, 2001 at 08:19:47AM +0300, Andrew Wafula wrote:
> > Hello once again,
> >
> > System Parameters:
> > OS: RedHat Linux 6.2 Kernel 2.2.14-5.0
> > Perl: 5.005_03 Built for 1386_linux
> > Mysql: Ver 11.15 Distrib 3.23.38 for pc-linux-gnu (i686)
> > BDI: version 1.15
> > DBD:mysql 2.0900
> > Freeside: 1.3.0
> >
> > This is one I simply can't figure out. I get this error on some
> > invoices, specifically those with In-house credits.
>
> Can you tell me *specifically* what you are doing when you receive this
> error?  If you're viewing a particular page in the web interface, please
> provide the path and filename, for example: `view/cust_bill.cgi'.  Please
> make sure to include the path.
>
> > Why the error refers
> > to refunds, I don't understand since there is nothing under the refunds
> > coloumn. I have searched the archives and havent found anything
> > similar. The error is below:
> >
> > Software error:
> >
> >
> > Can't locate object method "setfield" via package "cust_refund" at
/usr/lib/perl5/site_perl/5.005/FS/Record.pm line 318.
> > I hope I have given enough information on this. If you do need more
information I am willing to add it.
> > Thanks for your help.
> >
> > Andrew
>
> --
> meow
> _ivan