[freeside] Software error: When viewwing some invoices

ivan ivan at 420.am
Sun Jun 3 06:57:50 PDT 2001


Apply this patch

http://www.sisd.com/cgi-bin/cvsweb/freeside/FS/FS/Record.pm.diff?r1=1.16&r2=1.17

and report the full stack backtrace producted.

On Mon, May 21, 2001 at 09:07:28AM +0300, Andrew Wafula wrote:
> Hello,
> 
> I am doing everything in the Web Interface as I am trying to find areas
> where the accountant (who is not so computer savvy) can have problems. I am
> simply trying to work on ways of reducing my customer support terms :-).
> I get this error when in Customer View ie
> http://myserver.co.ke/freeside/view/cust_main.cgi?15, I try to view an
> invoice (Invoice View) when there have been in-house credits posted against
> that customers account. The path is
> http://myserver.co.ke/freeside/view/cust_bill.cgi?13. There is no value
> under Refund but if there is more than one value under in house credit (we
> give one months credit to customers who pay for three months at a go) the
> error occurs. The error once again is:
> 
> Software error:
> Can't locate object method "setfield" via package "cust_refund" at
> /usr/lib/perl5/site_perl/5.005/FS/Record.pm line 318.
> 
> 
> 
> Andrew
> 
> ----- Original Message -----
> From: "ivan" <ivan at 420.am>
> To: <ivan-freeside at sisd.com>
> Sent: Monday, May 21, 2001 8:47 AM
> Subject: Re: [freeside] Software error: When viewwing some invoices
> 
> 
> > On Mon, May 21, 2001 at 08:19:47AM +0300, Andrew Wafula wrote:
> > > Hello once again,
> > >
> > > System Parameters:
> > > OS: RedHat Linux 6.2 Kernel 2.2.14-5.0
> > > Perl: 5.005_03 Built for 1386_linux
> > > Mysql: Ver 11.15 Distrib 3.23.38 for pc-linux-gnu (i686)
> > > BDI: version 1.15
> > > DBD:mysql 2.0900
> > > Freeside: 1.3.0
> > >
> > > This is one I simply can't figure out. I get this error on some
> > > invoices, specifically those with In-house credits.
> >
> > Can you tell me *specifically* what you are doing when you receive this
> > error?  If you're viewing a particular page in the web interface, please
> > provide the path and filename, for example: `view/cust_bill.cgi'.  Please
> > make sure to include the path.
> >
> > > Why the error refers
> > > to refunds, I don't understand since there is nothing under the refunds
> > > coloumn. I have searched the archives and havent found anything
> > > similar. The error is below:
> > >
> > > Software error:
> > >
> > >
> > > Can't locate object method "setfield" via package "cust_refund" at
> /usr/lib/perl5/site_perl/5.005/FS/Record.pm line 318.
> > > I hope I have given enough information on this. If you do need more
> information I am willing to add it.
> > > Thanks for your help.
> > >
> > > Andrew
> >
> > --
> > meow
> > _ivan
> 

-- 
meow
_ivan



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