[freeside] Service numbers

[Tim McCullagh]

HI Ivan

The reason there is a 0 in the cust_pkg record is because when of how I
imported my legacy data.  It has inserted the default value 0 into the field
for me which has resulted in this error. (so it would seem)

Is there a way to change the package number to username reference?

maybe I should drop the dbase again and import the data again

Should the legacy file have a unique field for each record that could be
inserted as the cust_pkg number?

TIA

Tim




> Hi Ivan
>
> I removed the service numbers to reset them, now I am getting the
following
> error message
>
> Software error:
> No cust_main record for custnum 0 at
> /usr/local/www/htdocs/freeside/search/svc_acct.cgi line 143.

This error message is curious - it results because you have a customer
package (cust_pkg record) that contained "0" as a customer number
(cust_num.custnum) - and of course, there is no customer "0".  I
can't imagine how you got your database in an inconsistant state like
that.

>
>
> Should I have removed them or shoudl I have reset the numbers to 0.?
>
> TIA
>
> Tim
>
>
> On Wed, Nov 22, 2000 at 01:45:24AM +1000, Tim McCullagh wrote:
> > Hi Ivan,
> >
> > When I have got freeside to work I decide to drop the data base and
start
> > from the beginning again.  That all works fine, however when I go to
> > recreate my services again it starts from 4 not 1 as the service number.
> Is
> > there some way of reseting this to 1 again?
>
> rm /usr/local/etc/freeside/counters.<data_source>/part_svc.svcnum
>
> > I suspect that the customer numbers will be the same,   can they be
reset
> as
> > well?
>
> rm /usr/local/etc/freeside/counters.<data_source>/cust_main.custnum
>
> --
> meow
> _ivan
>
>

--
meow
_ivan