[freeside-devel] freeside-devel Digest, Vol 60, Issue 6

Corey Young eric.c.f.young at gmail.com
Thu Jan 23 07:19:49 PST 2014


That fix has corrected the auth error, but not I am getting a 404. With the
appliance I get [Thu Jan 23 07:05:27 2014] [error] [client 69.196.6.39]
File does not exist: /var/www/freeside/rt/REST/1.0/ticket/1. On a stand
alone installation when you access a REST command that doesn't exist it
just redirects you back to RT. Has anyone ran into an issue like this?


On Tue, Jan 21, 2014 at 3:00 PM, <freeside-devel-request at freeside.biz>wrote:

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>    1. Re: Building Self Service Application (Kristian Hoffmann)
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> ----------------------------------------------------------------------
>
> Message: 1
> Date: Mon, 20 Jan 2014 14:06:15 -0800
> From: Kristian Hoffmann <khoff at fire2wire.com>
> To: freeside-devel at freeside.biz
> Subject: Re: [freeside-devel] Building Self Service Application
> Message-ID: <52DD9DD7.6030000 at fire2wire.com>
> Content-Type: text/plain; charset=ISO-8859-1; format=flowed
>
> On 01/20/2014 08:56 AM, Corey Young wrote:
> > Hello everyone,
> >
> > I am currently building an application to interface with your self
> > service API using PHP. One of the requirements of my project is to
> > access ticket information in RT. The issue I am having is when I try
> > to access the REST api for RT on a freeside implementation I get a 401
> > error which is unauthorized. I have tried on a custom installation as
> > well the demo app supplied. When I use a stand alone RT installation
> > the REST API works properly. I am wondering if there is a
> > configuration option to allow the RT REST API to work within a
> > freeside application. Thank you for taking the time to read and have a
> > great day.
>
> You could try something like this in your apache config...
>
> <Directory /fs/path/to/RT/REST>
>
>      Satisfy Any
>      Allow from all
>
> </Directory>
>
>
> -Kristian
>
>
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> End of freeside-devel Digest, Vol 60, Issue 6
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