[freeside-devel] freeside-devel Digest, Vol 60, Issue 7

Corey Young eric.c.f.young at gmail.com
Thu Feb 6 17:52:57 PST 2014


Hi guys, thanks to the help of Ivan on the IRC I have been able to get
access to all the functionality I need for my application. There is more
functionality available to the self service API. By looking through this
page
https://github.com/freeside/Freeside/blob/master/FS/FS/TicketSystem/RT_Internal.pmI
was able to find all the parameters needed for the Ticket functions I
needed. Thank you again Ivan for pointing me in the right direction and
getting me over this hurdle. I hope this helps anyone else trying to create
or get tickets through the self service.




On Thu, Jan 23, 2014 at 3:00 PM, <freeside-devel-request at freeside.biz>wrote:

> Send freeside-devel mailing list submissions to
>         freeside-devel at freeside.biz
>
> To subscribe or unsubscribe via the World Wide Web, visit
>         http://freeside.biz/cgi-bin/mailman/listinfo/freeside-devel
> or, via email, send a message with subject or body 'help' to
>         freeside-devel-request at freeside.biz
>
> You can reach the person managing the list at
>         freeside-devel-owner at freeside.biz
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of freeside-devel digest..."
>
>
> Today's Topics:
>
>    1. Re: freeside-devel Digest, Vol 60, Issue 6 (Corey Young)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Thu, 23 Jan 2014 10:19:49 -0500
> From: Corey Young <eric.c.f.young at gmail.com>
> To: freeside-devel at freeside.biz
> Subject: Re: [freeside-devel] freeside-devel Digest, Vol 60, Issue 6
> Message-ID:
>         <
> CAN2a1nD5MKAZts2BO96ZMiM-YWe7sDP0wTTbxxHQpkvLL3fXHw at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
>
> That fix has corrected the auth error, but not I am getting a 404. With the
> appliance I get [Thu Jan 23 07:05:27 2014] [error] [client 69.196.6.39]
> File does not exist: /var/www/freeside/rt/REST/1.0/ticket/1. On a stand
> alone installation when you access a REST command that doesn't exist it
> just redirects you back to RT. Has anyone ran into an issue like this?
>
>
> On Tue, Jan 21, 2014 at 3:00 PM, <freeside-devel-request at freeside.biz
> >wrote:
>
> > Send freeside-devel mailing list submissions to
> >         freeside-devel at freeside.biz
> >
> > To subscribe or unsubscribe via the World Wide Web, visit
> >         http://freeside.biz/cgi-bin/mailman/listinfo/freeside-devel
> > or, via email, send a message with subject or body 'help' to
> >         freeside-devel-request at freeside.biz
> >
> > You can reach the person managing the list at
> >         freeside-devel-owner at freeside.biz
> >
> > When replying, please edit your Subject line so it is more specific
> > than "Re: Contents of freeside-devel digest..."
> >
> >
> > Today's Topics:
> >
> >    1. Re: Building Self Service Application (Kristian Hoffmann)
> >
> >
> > ----------------------------------------------------------------------
> >
> > Message: 1
> > Date: Mon, 20 Jan 2014 14:06:15 -0800
> > From: Kristian Hoffmann <khoff at fire2wire.com>
> > To: freeside-devel at freeside.biz
> > Subject: Re: [freeside-devel] Building Self Service Application
> > Message-ID: <52DD9DD7.6030000 at fire2wire.com>
> > Content-Type: text/plain; charset=ISO-8859-1; format=flowed
> >
> > On 01/20/2014 08:56 AM, Corey Young wrote:
> > > Hello everyone,
> > >
> > > I am currently building an application to interface with your self
> > > service API using PHP. One of the requirements of my project is to
> > > access ticket information in RT. The issue I am having is when I try
> > > to access the REST api for RT on a freeside implementation I get a 401
> > > error which is unauthorized. I have tried on a custom installation as
> > > well the demo app supplied. When I use a stand alone RT installation
> > > the REST API works properly. I am wondering if there is a
> > > configuration option to allow the RT REST API to work within a
> > > freeside application. Thank you for taking the time to read and have a
> > > great day.
> >
> > You could try something like this in your apache config...
> >
> > <Directory /fs/path/to/RT/REST>
> >
> >      Satisfy Any
> >      Allow from all
> >
> > </Directory>
> >
> >
> > -Kristian
> >
> >
> > ------------------------------
> >
> > _______________________________________________
> > freeside-devel mailing list
> > freeside-devel at freeside.biz
> > http://freeside.biz/cgi-bin/mailman/listinfo/freeside-devel
> >
> >
> > End of freeside-devel Digest, Vol 60, Issue 6
> > *********************************************
> >
> -------------- next part --------------
> An HTML attachment was scrubbed...
> URL: <
> http://freeside.biz/pipermail/freeside-devel/attachments/20140123/78180cb3/attachment-0001.html
> >
>
> ------------------------------
>
> _______________________________________________
> freeside-devel mailing list
> freeside-devel at freeside.biz
> http://freeside.biz/cgi-bin/mailman/listinfo/freeside-devel
>
>
> End of freeside-devel Digest, Vol 60, Issue 7
> *********************************************
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://freeside.biz/pipermail/freeside-devel/attachments/20140206/d4e9f2bc/attachment.html>


More information about the freeside-devel mailing list