Contracts, Deferred Revenue, and partial contract refunds
Bowen, Peter
pbowen at aboutws.com
Tue Jan 20 09:28:37 PST 2004
I'm lumping these three items together, because I think that they're
related. If not - let's discuss...
Contracts:
- Contract revenue should be tracked with three values:
o Total Value
o Recognized/Used Value
o Deferred/Unrecognized Value
- Setup fees need to be able to be prorated across x months
- Cancellation fees must be tracked and applied upon early
cancellation
- Remaining Balances should be credited and applied for
upgrades.
- We may need some concept of contract level
--which downgrades incur a cancellation fee
- We can add a contract level that contains packages, or
- We can beef up packages to be contracts (Since they pretty
much are)
Basic Functionality:
- Contract Inception:
o Contract total value calculated based on the
length of the contract
-- Prorating, free months, etc could affect
this
o Apply the first month's usage to recognized and
against deferred.
- Daily
o Apply revenue based on billing cycle against
deferred
- Contract Upgrade/Downgrade
o Adjust recognized and deferred based on actual
used
o Apply Cancellation fee(s) (if applicable)
-- Apply to revenue against deferred
o Create new contract (Contract Inception)
- Contract Cancellation
o Adjust recognized and deferred based on policy
(actual vs. end of period)
o Apply cancellation fee(s) to revenue against
deferred
o Refund remaining deferred as credit
Note that some of these could apply to monthly contracts as well -
if the user upgrades to an annual contract, mid cycle, s/he should get
credit toward the new contract.
I know that this is a big bite to chew, but let's discuss since this
is what I have to implement. I'm going to use either in a home grown biller
or by contributing to Freeside. :)
-Peter
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