[freeside-commits] freeside/FS/FS Conf.pm, 1.463, 1.464 Schema.pm, 1.311, 1.312 cust_main.pm, 1.579, 1.580
Mark Wells
mark at wavetail.420.am
Mon Jun 27 00:11:02 PDT 2011
Update of /home/cvs/cvsroot/freeside/FS/FS
In directory wavetail.420.am:/tmp/cvs-serv29076/FS/FS
Modified Files:
Conf.pm Schema.pm cust_main.pm
Log Message:
self-service ticket priority and edit subject, #13199
Index: Schema.pm
===================================================================
RCS file: /home/cvs/cvsroot/freeside/FS/FS/Schema.pm,v
retrieving revision 1.311
retrieving revision 1.312
diff -u -w -d -r1.311 -r1.312
--- Schema.pm 23 Jun 2011 01:55:51 -0000 1.311
+++ Schema.pm 27 Jun 2011 07:10:59 -0000 1.312
@@ -881,6 +881,7 @@
'email_csv_cdr', 'char', 'NULL', 1, '', '',
'accountcode_cdr', 'char', 'NULL', 1, '', '',
'billday', 'int', 'NULL', '', '', '',
+ 'edit_subject', 'char', 'NULL', 1, '', '',
],
'primary_key' => 'custnum',
'unique' => [ [ 'agentnum', 'agent_custid' ] ],
Index: Conf.pm
===================================================================
RCS file: /home/cvs/cvsroot/freeside/FS/FS/Conf.pm,v
retrieving revision 1.463
retrieving revision 1.464
diff -u -w -d -r1.463 -r1.464
--- Conf.pm 23 Jun 2011 23:19:26 -0000 1.463
+++ Conf.pm 27 Jun 2011 07:10:59 -0000 1.464
@@ -2540,7 +2540,7 @@
{
'key' => 'ticket_system',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Ticketing system integration. <b>RT_Internal</b> uses the built-in RT ticketing system (see the <a href="http://www.freeside.biz/mediawiki/index.php/Freeside:2.1:Documentation:RT_Installation">integrated ticketing installation instructions</a>). <b>RT_External</b> accesses an external RT installation in a separate database (local or remote).',
'type' => 'select',
#'select_enum' => [ '', qw(RT_Internal RT_Libs RT_External) ],
@@ -2558,7 +2558,7 @@
{
'key' => 'ticket_system-default_queueid',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Default queue used when creating new customer tickets.',
'type' => 'select-sub',
'options_sub' => sub {
@@ -2584,13 +2584,13 @@
},
{
'key' => 'ticket_system-force_default_queueid',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Disallow queue selection when creating new tickets from customer view.',
'type' => 'checkbox',
},
{
'key' => 'ticket_system-selfservice_queueid',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Queue used when creating new customer tickets from self-service. Defautls to ticket_system-default_queueid if not specified.',
#false laziness w/above
'type' => 'select-sub',
@@ -2618,49 +2618,63 @@
{
'key' => 'ticket_system-requestor',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Email address to use as the requestor for new tickets. If blank, the customer\'s invoicing address(es) will be used.',
'type' => 'text',
},
{
'key' => 'ticket_system-priority_reverse',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Enable this to consider lower numbered priorities more important. A bad habit we picked up somewhere. You probably want to avoid it and use the default.',
'type' => 'checkbox',
},
{
'key' => 'ticket_system-custom_priority_field',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Custom field from the ticketing system to use as a custom priority classification.',
'type' => 'text',
},
{
'key' => 'ticket_system-custom_priority_field-values',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Values for the custom field from the ticketing system to break down and sort customer ticket lists.',
'type' => 'textarea',
},
{
'key' => 'ticket_system-custom_priority_field_queue',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Ticketing system queue in which the custom field specified in ticket_system-custom_priority_field is located.',
'type' => 'text',
},
{
+ 'key' => 'ticket_system-selfservice_priority_field',
+ 'section' => 'ticketing',
+ 'description' => 'Custom field from the ticket system to use as a customer-managed priority field.',
+ 'type' => 'text',
+ },
+
+ {
+ 'key' => 'ticket_system-selfservice_edit_subject',
+ 'section' => 'ticketing',
+ 'description' => 'Allow customers to edit ticket subjects through selfservice.',
+ 'type' => 'checkbox',
+ },
+
+ {
'key' => 'ticket_system-escalation',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Enable priority escalation of tickets as part of daily batch processing.',
'type' => 'checkbox',
},
{
'key' => 'ticket_system-rt_external_datasrc',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'With external RT integration, the DBI data source for the external RT installation, for example, <code>DBI:Pg:user=rt_user;password=rt_word;host=rt.example.com;dbname=rt</code>',
'type' => 'text',
@@ -2668,7 +2682,7 @@
{
'key' => 'ticket_system-rt_external_url',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'With external RT integration, the URL for the external RT installation, for example, <code>https://rt.example.com/rt</code>',
'type' => 'text',
},
Index: cust_main.pm
===================================================================
RCS file: /home/cvs/cvsroot/freeside/FS/FS/cust_main.pm,v
retrieving revision 1.579
retrieving revision 1.580
diff -u -w -d -r1.579 -r1.580
--- cust_main.pm 23 Jun 2011 04:08:19 -0000 1.579
+++ cust_main.pm 27 Jun 2011 07:11:00 -0000 1.580
@@ -324,6 +324,10 @@
Discourage individual CDR printing, empty or `Y'
+=item edit_subject
+
+Allow self-service editing of ticket subjects, empty or 'Y'
+
=back
=head1 METHODS
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